Our Policies Page

Our Principles

We believe in collaborative and supportive communities, and reciprocal transparency and honesty in our dealings with you. We give our best efforts to provide this site and associated events to you, and ask that you forgive us for any errors and work with us to make improvements. When we use the terms ‘we’ and ‘us’, we are referring generally to the team working as ‘Openfair Events’ to run ‘Eurisko Melbourne’.
Openfair Events

Our Policies

Reading legal documents doesn’t interest everyone, but we think these things matter. We want you to be aware of our intentions in advance, and it matters to us that we are as transparent, straightforward and as clear as we can be in communicating with you.

We have made best efforts to have our Terms of Use cut through the jargon and provide you with clear details about our policies. Our Privacy Policy is written to lay out our policies regarding your information in a simple and straightforward way.

If you think anything we have communicated is unclear, confusing or incorrect, please let us know: we’d appreciate it.  From time to time we may add helpful information to our FAQ to communicate our position on common questions we are asked about these policies and principles, and on other topics.

If we make significant changes to this document we will notify you via a blog post. The best way to keep up to date with changes to this document is to subscribe to our blog.

 

Privacy Policy

This policy is effective from 1st of May, 2013. This privacy policy sets out how we use and protect any information that you give Openfair Events when you use this euriskomelbourne.com website, and we are committed to ensuring that your privacy is protected to the best of our abilities. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that our intent is to use your information in accordance with the privacy policy defined here.   We may change this policy from time to time by updating this page,  so we ask that you check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name you wish to be known by
  • contact information including email address and social media account names. In some cases, depending on our relationship with you, we may need your phone number and physical mailing address.
  • demographic information such as postcode, preferences, age range and interests, particularly in relation to your desired community involvement.
  • other information relevant to helping us understand how to provide you with a better service
  • where financial transactions occur between us and you related to this site, these are typically not managed by us directly. These transactions are generally managed by one of our partners or service providers operating as a third-party intermediary, and they in turn may utilise other parties such as payment processing services. We make reasonable attempts to check and verify the safety and security of our partners, however we ask that you make your own independent assessments about safety and security to satisfy your own standards before conducting business with the service providers we use.

How we collect that information

We use various tools to collect information. Mostly, we’ll present you with forms where you consciously need to opt-in to provide us with your information. In some cases, we require certain information from you to verify your identity and where necessary to provide a unique account with us, however we make every attempt to keep this to the smallest set of information necessary, and present any other information you might choose to provide as optional. We use a range of tools in our interactions with you that may use and retain some aspects of your identity. Those tools may include:

  • data collection online forms and surveys
  • cookies
  • email and email systems
  • social media platforms

What we do with the information we gather

Any information we collect is for the express purpose of helping us to understand your needs and provide you with a better experience dealing with us, our services, and specifically to improve the events we run. In particular, that information is used for the following general reasons:

  • Helping us provide you with a good experience when dealing with us.
  • Keeping you informed of what we are doing.
  • Our internal record keeping and administration.
  • The information may be used to help us improve our products and services.
  • We may periodically send emails about events and services, special offers or other information which we think you may find interesting using the email address which you have provided. If you have indicated you do not wish to receive this information, we will honor that request.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use any information you choose to provide to customise the website and associated events according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no security system is infallible, and we ask for your support in helping to keep our systems secure by using reasonable security precautions yourself. Please use your best efforts to take reasonable precautions in maintaining secure account access to our services, and please advise us as soon as you become aware of suspected problems.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that unless otherwise noted, we generally do not have any control over those external website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and you should note that such sites are not governed by this privacy statement.  You should pay attention to the URL’s you are accessing, and exercise suitable caution, and review the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the option that indicates whether you do or do not want the information from that form to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, and you change your mind at any time,  please contact us by email with your request as per the contact details listed on the contact page and we will use our best efforts to reflect your request quickly.  Where we can, we will provide you with the ability to manage this information directly yourself.
  • If you have previously given your consent through this website to having your information provided to a third party, we most likely have little control over that information once it has been provided.  You will need to contact any third party directly to change or remove any of your personal information held by them.  In the event that proves for some reason to be problematic, please contact us by email outlining the efforts you have made, and we will provide what support we can in helping you resolve the situation.

We will not sell, distribute or lease your personal information to third parties unless we have your express permission or are required by law to do so.  From time to time, third parties may offer deals or benefits to users of this site that require some of your personal information: please consider carefully whether you wish to provide such information.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If at any time you feel we are not correctly honoring this policy, please let us know via email and we will resolve the issue as quickly as we can.

You may request details of personal information which we hold about you under the Australian Privacy Act 1988 (C2012C00271), and its associated Privacy Amendment (Enhancing Privacy Protection) Bill 2012.  Within reason and if necessary, a small fee may be payable to compensate us for the time required to collate and provide this data, and in that event we will discuss that with you in advance.  If you would like a copy of the information held on you please contact us by email. via the details on our contact page.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address details given on the contact page. We will promptly correct any information found to be incorrect.

 

Terms of Use

We appreciate you visiting our website: thanks for your interest.  When you make use of this website, we ask that you agree to comply with the following terms and conditions of use, which together with our privacy policy govern Openfair Events relationship with you in relation to this website and our associated events.  The term ‘Openfair Events’ or ‘Eurisko Melbourne’, or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Suite 258, 189 Queen Street, Melbourne, VIC 3000, Australia. The term “you” refers to you, the user or viewer of our website.  The use of this website is subject to the following terms of use:

  • Please be excellent to each other. We ask that you make use of this site for lawful purposes and in a manner that will support and contribute positively to the community of users. If necessary, unauthorised use of this website may result in restriction of your use of the site, and in extreme cases may give rise to a claim for damages and/or be a criminal offence.
  • Our content is continually changing. The content of the pages of this website is provided for your general information and use.  By the very nature of keeping the site up-to-date, it is subject to change without notice. Because the contents evolve continually, sometimes quite rapidly, the contents may from time-to-time by incorrect or inaccurate.
  • We make best efforts to provide a helpful site. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  All information is provided on a best-efforts basis, as a service to the community of users, and from time-to-time that information will contain errors.  We offer our apologies in advance for any inconvenience this may from time-to-time cause you, and we ask that you contact us and work with us to correct any inaccuracies that you find.  If you are uncertain about the accuracy of a specific piece of information, please contact us.  We ask that you accept and respect our position that we cannot be held liable for any such inaccuracies or errors to the extent permitted by law.
  • Use your own judgement. Your use of any information or materials on this website is entirely at your own risk, for which we are not be liable.  We ask you to take responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is licensed as creative commons material, in addition to material owned by or licensed to us.  We will make best efforts to be clear about the licensing arrangement for any material, what is available under a creative commons license and what is not.
  • The material on this site that is owned by us includes, but is not limited to, elements of the design, layout, look, appearance and graphics.  Specifically, the logo’s and other branding shown which are owned by us.  All material marked Creative Commons is provided for you to make use. In general, if it is otherwise unclear and for all materials not expressly marked creative commons, reproduction is – in the first instance – prohibited. If the copyright notice, which forms part of these terms and conditions doesn’t address your needs, we can work with you on a case-by-case basis to form specific agreements that enable you to reproduce parts of this site.
  • All trade marks reproduced in this website which are not the property of, or licensed to us are acknowledged on the website.
  • From time to time this website may also includes links to other websites.  These links are provided for your convenience and to provide further information.  We generally take care to include sites we support: however the links themselves do not signify that we endorse the website(s), and we have no responsibility for the content of the linked website(s).
  • We would ask &endash; as a courtesy &endash; that if you wish to provide a link to this website from another website or document, you contact open fair events to let us know before hand, and to confirm the accuracy of any of our details that you wish to provide. Note that much of the content on this site is licensed under a Creative Commons attribution license. This means that if you use it elsewhere, you must reference the original author, Openfair Events.
  • From a legal perspective, your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia, and specifically the State of Victoria.


 

Frequently Asked Questions (FAQ)

We don’t yet have any questions that have been asked enough or are generally applicable enough to warrant placing in the FAQ. However, it’s relatively early in the life of this, so check back periodically to see how the topic is evolving.

 

[last update: 7 Sep 13]

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